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If issues experienced with the frame include a manufacturer's defect, or an issue resulting from an inherent flaw in the product, RAEN provides a 365 day warranty from the time of purchase. If you feel your product meets these requirements, please email
Info@dnaoptix.com explaining the nature of your warranty claim and all necessary details.
Scratched lenses and physical damage are not covered by warranty. Unfortunately we do not manufacture or sell replacement lenses.
Free Standard Australia Post Shipping on orders within Australia.
Free Shipping to New Zealand via Australia Post International.
Australia Post Express Shipping is available on orders within Australia for $15.00.
Returns available in Australia on full-price products within 14 days of purchase (refund only). Please click here for our full returns policy and free returns portal.
*Free Shipping is not available with some promotions and other restrictions may apply.
If issues experienced with the frame include a manufacturer's defect, or an issue resulting from an inherent flaw in the product, RAEN provides a 365 day warranty from the time of purchase. If you feel your product meets these requirements, please email
Info@dnaoptix.com explaining the nature of your warranty claim and all necessary details.
Scratched lenses and physical damage are not covered by warranty. Unfortunately we do not manufacture or sell replacement lenses.
Free Standard Australia Post Shipping on orders within Australia.
Free Shipping to New Zealand via Australia Post International.
Australia Post Express Shipping is available on orders within Australia for $15.00.
Returns available in Australia on full-price products within 14 days of purchase (refund only). Please click here for our full returns policy and free returns portal.
*Free Shipping is not available with some promotions and other restrictions may apply.