Contact

Have a specific question?

If you have any questions or need help with your account, please contact us to assist you.

Contact Us

Important Message: Due to COVID-19, Australia Post are experiencing delays in deliveries. Thank you in advance for your patience. We are working with Australia Post to deliver your parcel as safely as possible.

Please note: due to COVID-19 our customer service representatives are currently attending to an increased volume of inquiries, please allow up to 48 hours for a response. We thank you for your understanding.

Our customer service hours are:
Mon to Thurs 8am - 4:30pm AEST
We are closed all Victorian Public Holidays
Contact: +61 3 8534 9960

Email AU: contact@raen.com.au

Email US: info@raen.com

Globe International Ltd
1 Fennell Street
Port Melbourne VIC 3207

Holiday Schedule

Our warehouse is located in Melbourne, and is closed on weekends and public holidays.